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Return Policy

  • Only Items purchased from JK7SkinCare.com may be returned for refund. Returns must be made within 30 days of your receipt date for a refund.
  • All merchandise must be accompanied by the original invoice and in unused, saleable condition.
  • We do not refund original shipping costs with the return; customers are responsible for the return’s shipping & handling charges.
  • Simply complete the Return Form attached to the bottom or back of your invoice, with the information requested.
  • Pack the item(s) to be returned, along with the Return Form, in the original package if possible.
  • Peel off the Return Label and adhere or attach it to the return package.
  • Returned packages must be returned prepaid, to the address on the return label.
  • All returns will be credited back to the original credit card used at time of purchase within 5-7 business days from the time we receive the item(s).
  • For additional help or questions please contact us via email at CustomerCare@JK7SkinCare.com or by phone at +1 808 638 7020.
  • Our customer service representatives are available to help you from Monday to Friday from 8:00 AM to 5:00 PM Hawaiian Standard Time.